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Claim Information

For problems related to product that has been installed, please print the Field Installation Checklist , fill out the form completely, and fax back to the Warranty Department at 815-467-8668.

If you would like to file a claim on a product issue, price, or incorrect order; please contact the distributor from whom you purchased the product. Distributors to file a claim on-line click here .
Click here to e-mail questions regarding claims.

The following documents include warranty and customer service information.
6427 1-Year Warranty (Varietex and Matrex)
6253 5-Year Warranty (Kemply)
6254 10-Year Warranty (Glasbord)
6252 10-Year Warranty (Sanigrid)
65031 Complaint Checklist
6307 Customer Service Policy and Procedures
7027
Moisture Resistant Substrate Information

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Phone: 1.800.435.0080 or 1.815.467.8600
Email: salesbp@cranecomposites.com

 
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